Frequently asked questions.
Everything you've ever wanted to know about CoVœur.
You answer a few questions on WhatsApp — no sign-up, no app to install. CoVœur draws your relational profile from them: how you love and like to be loved, your attachment style, the patterns that keep coming back.
That profile isn't a frozen PDF. It lives at one address and grows as you go: 🌱 the broad strokes first, 🌿 deeper once you share a conversation or take a personality test, 🌳 consolidated once the Love Skills Assessment is done.
It's the signature journey: 5 stages, about 3 hours, which you can spread over several days. You come out with a detailed assessment of your love skills and a 90-day action plan — then a Pact, your concrete commitment, made with yourself or with your partner.
It is included in the subscription. You can add a video session with a professional from the CoVœur network to go deeper into your results.
Each of you answers a few extra questions separately — how you met, your dynamic, what works and what hurts. CoVœur then combines both profiles into a cross-analysis: compatibility, structural tensions, relationship cycle, love languages. The number of questions adapts to your situation.
Optionally, you can enrich it with an analysis of one of your WhatsApp conversations. Two agreements are needed — yours, collected explicitly, and your correspondent's, which we ask you to confirm before you send the file: we do not approach them directly, you declare you have obtained it, and your answer is recorded. First names and contact details are replaced with neutral markers in memory before processing, and the raw text is not kept.
As soon as your profile is ready, CoVœur offers to invite them — you get a message to forward. Once you have both filled in your profile and answered the questions about your relationship, the assessment is generated automatically and you are both notified.
If your partner doesn't show up, you're not left waiting: CoVœur offers to send a reminder, then to carry on on your side.
No, by default. Your profile is personal and confidential. Only the Couple Assessment — built from both profiles separately — is shared between you, and only with both partners' explicit consent.
Your relational profile, the Couple Assessment and your first chats with the guide are free.
The subscription unlocks unlimited support on WhatsApp, the programs and the Love Skills Assessment. A few options are bought one at a time: astrological chart, personality test, conversation analysis. Pricing is always shown before you commit, and the subscription is cancellable in one message.
Yes. Your data is never sold or shared for commercial purposes. Before a conversation is sent to the model, first names and contact details are replaced with neutral markers, and the raw text is not kept after the analysis. We say <strong>pseudonymisation</strong> rather than anonymisation, because that is the accurate word: we remain able to link a report to an account, and first-name detection, measured on those actually present in our accounts, catches 95% — not 100%. We are GDPR-compliant.
Unlike general-purpose chatbots, your interactions with CoVœur are not used to train third-party AI models.
No. CoVœur is a support tool for informational and educational purposes — not a psychotherapy service. For crises, intimate partner violence, or severe distress, consult a mental health professional.
General AIs forget everything by the next conversation, only hear one side, and don't offer a structured assessment. CoVœur is built on advanced models, whose instructions and analytical frameworks are designed with clinical psychologists — it applies the right frameworks (attachment, Gottman, love languages) and delivers something you can act on.There is also an ethical difference. ChatGPT is optimised to please and to keep the conversation going. CoVœur is built to bring you back to the bond — to your partner, to a therapist from our network, to someone you trust. We are not trying to keep you here as long as possible; we are trying to make you clearer-sighted.
Yes. Most apps analyze one person in isolation. CoVœur analyzes the couple as a system: two profiles, a cross-dynamic. And it runs on WhatsApp, with morning and evening rituals, reminders and daily follow-up.
You can request deletion of your data at any time via our contact form, processed within one month in line with the GDPR.
